e-BRIDGE Remote Diagnosis Tool (eRDT)
At Toshiba, we go beyond simply collecting data—we use it to proactively keep your systems running smoothly. With our cloud-based predictive analytics tool, the e-BRIDGE Remote Diagnosis Tool (eRDT), we can help you stay ahead of potential issues and avoid costly downtime.
How e-BRIDGE Remote Diagnosis Tool (eRDT) Works?
The eRDT allows service technicians and dealers to monitor error trends across your fleet of devices. By tracking these trends, the system provides valuable insights into potential issues that could affect performance. More importantly, eRDT aggregates and analyzes error data from thousands of similar devices, allowing us to predict when a failure might occur before it disrupts your operations.
Key Benefits of eRDT:
- Proactive Issue Resolution
- Minimize Unplanned Downtime
- Efficient Service Scheduling
- Data-Driven Insights
With predictive analytics, eRDT identifies patterns in device performance and predicts potential failures. This enables us to schedule break-fix services ahead of time, addressing issues before they escalate and causing costly downtime.
By predicting device failures before they happen, eRDT helps minimize the risk of unexpected breakdowns. This proactive approach ensures that your equipment stays operational, reducing the need for emergency repairs and unscheduled service visits.
eRDT allows for smarter, more efficient service scheduling. Instead of reacting to failures, service technicians can plan and perform maintenance based on the predicted needs of the devices, optimizing service times and improving operational efficiency.
The tool aggregates data from across your fleet and identifies recurring issues, helping you understand the performance of your devices over time. This empowers you with the information needed to make informed decisions about fleet management, device optimization, and resource allocation.
Why Choose e-BRIDGE Remote Diagnosis Tool?
- Proactive Maintenance
- Increased Operational Efficiency
- Cost Savings
- Improved Service Satisfaction
Predicts device failures before they occur, allowing you to schedule maintenance and prevent unexpected downtime.
Optimizes service schedules by addressing issues in advance, reducing unnecessary service calls and disruptions.
Prevents costly emergency repairs and downtime, leading to reduced operational expenses and improved financial efficiency.
Ensures your devices are always operational, improving reliability and customer satisfaction by avoiding disruptions.
