e-BRIDGE Cloud Connect
With Toshiba e-BRIDGE Cloud Connect (ECC), you can take your Toshiba MFPs to the next level by connecting them seamlessly to the cloud, unlocking a range of benefits that enhance efficiency, service, and productivity.
Proactive service with Toshiba e-Bridge Cloud Connect
- e-BRIDGE CloudConnect (ECC) is a device-to-cloud based system.
- It bridges the gap between business processes and machines in the field.
- It increases the efficiency of service operations.
- It is a web-based device management system, exclusively for Toshiba MFP.
- Primarily a service tool, but provides a competitive advantage that can be used to increase sales.
Why choose e-BRIDGE Cloud Connect?
- Improves Service Up Time
- Reduces Workload
- Keeps Customer MFP Up-To-Date
o Receive real-time technical alerts and warnings
o Remote configure device settings & software update
o Use service data for problem diagnosis, faster problem resolution
o Toshiba technicians will be alert with what parts are required before arriving
o Reduce customer help-desk burden
o Meter reads are automatically taken at set intervals
o Toner alerts are transmitted, triggering automatic supplies delivery
o No server maintenance, no manual backup data is required
o Firmware can be updated via the cloud during off-peak periods
o Remote data backup and restore to avoid data lost
o Consistently manages device configurations to adhere to company or regulatory standards
