Our Culture

Toshiba Tec Malaysia Sdn. Bhd. offers a more than just your average culture and encourages its employees to be involved in their career development within the organisation. We offer a culture dedicated to creativity, uncompromising integrity, trust, respect and teamwork.

We value our employees, offering challenging assignments and support career growth. We provide a collaborative environment, fostering authentic relationship for the mutual success of the company and employees. Our goal is to create and deliver value to our customers and stakeholders.

Human Resource Development

We believe in developing leaders by investing in extensive training ranging from Sales & Marketing, Network & Technical workshops and on-the-job learning to help our employees develop their skills and technical capabilities.

Career Path

Toshiba Tec Malaysia offers tremendous opportunities for professional development and takes a rounded view in it to ensure a challenging and enriching career ahead of you.

Jobs Available

Account Manager / Business Development Executive

Responsibilities:

  • Achieve monthly sales quota, and responsible for timely payment collection.
  • Identify and develop new business opportunity in the local market for Toshiba Multi-Functional Photocopier.
  • Organize and conduct product presentation and demonstrations to prospective customer.
  • Prepare sales proposal/ quotation for submission to potential customers.
  • Obtain feedback from customers and channel requests to District Sales Manager.
  • Participate diligently in any promotion on campaign that may be held from time to time to achieve the desired results.

 
Requirements:

  • Diploma / Degree holder in Business, Marketing, Communications, or a related field is often preferred.
  • With 1 to 2 years of working experience in sales is preferred.
  • Excellent communication, presentation and interpersonal skills.
  • IT knowledge / background is an advantage.
  • Possess drive, initiative and work commitment.
  • Able to work independently and aggressively.
  • Possess own transportation.
  • Fresh graduates are encouraged to apply.
  • Multiple locations available (Selangor, Johor, Melaka, Ipoh, Pulau Pinang, Sabah and Sarawak).
Assistant Service Engineer / Technical Service Representative / Service Engineer

Responsibilities:

  • Perform on-site installation, maintenance, repair, and user training for Multifunctional Digital Photocopier.
  • Response and attend to daily field calls in specified area within a timely and efficient manner.
  • Provide on-line technical support to customer, staff and branches.
  • Perform any other assignment that may be given from time to time.

 
Requirements:

  • Diploma / Degree in Information Technology / Electrical & Electronic / Mechanical/ IT Networking or similar discipline.
  • 1-2 years of working experience in the Information Technology field.
  • Ability to demonstrate and troubleshoot the product.
  • Good verbal and written communication skills.
  • Possess own transport and willing to travel.
  • Fresh graduates are encouraged to apply as training will be provided by the Company.
  • Multiple locations available (Selangor and Sarawak).
Customer Service Executive

Responsibilities:

  • Process consumables order and liaise with Logistics on consumables delivery matters.
  • Handle call inquiries for service requests and checking of toner delivery status to ensure collection of empty toner carriage by liaising with customers and Logistics.
  • Log in service calls into corporate system.
  • Dispatch service calls to service representative.
  • Ensure follow up, close call, and CI work orders in corporate system.
  • Update current meter reading in corporate system for billing purpose and generate invoices to be sent out every month.
  • Ensure completion of meter reading base every month, coordinate with technical department for problem meter cases, and submit monthly report of backlog machines and meter reading problem cases.

 
Requirements:

  • Candidate must possess at least a Diploma / Bachelor’s Degree in any field.
  • Good command of spoken and written English. Those who are able to speak in Mandarin are encouraged to apply.
  • Applicants must be willing to work in Selangor / Penang.
  • Applicants should be Malaysian citizens.
  • Preferably Junior Executives specializing in Customer Service or equivalent.
  • Fresh graduates are encouraged to apply.

District Sales Manager

Responsibilities:

      1. Achieving Sales Target / Budget For Assigned Accounts

    • To prepare sales target and plan to meet Company’s target and budget allocated for team.
    • To formulate strategies to promote, penetrate and expand sales within assigned accounts.
    • To conduct market research of the territory on information concerning the market size, to plan and organize business strategies to penetrate the market.

     

      2. Managing Team / Assigned Account

    • To ensure that Company’s policies and procedures are followed and adhered by immediate team members.
    • To assume the responsibility of motivating, coaching, monitoring and training the team.
    • To plan, organize, control and supervise the work of assigned team and ensuring high productivity and effectiveness.
    • To monitor the productivity of the sales team and ensure all the sales projects are well taken care by immediate sales team members and execute AR collection of their own assigned customers.
    • To ensure the system is fully utilized and met the needs of the sales team

     

      3. Conduct Team Meeting And Preparing The Report

    • To chair meeting and resolve minor issues which arise and to ensure that team members report their weekly sales and activities accordingly.
    • To update / discuss with team members on the business and market information (e.g. action plan, strategies or others).
    • Monthly sales report, Sales Forecast, Training and Development Report and Tender Report (when required).

     

      4. Compile Feedback From Customer And Competitor’ Business Information

    • To compile all the feedback from team members / customers, review and take necessary actions to ensure customer satisfaction.
    • To monitor and compile competitor’s business activities closely and act proactively to ensure we are in a competitive position against our competitors.

 
Requirements:

  • Diploma / Degree holder with experience in sales.
  • Experience in Imaging Technology would be an added advantage.
  • Excellent communication, presentation and interpersonal skills with customer focus.
  • Possess drive, initiative and work commitment.
  • Able to work independently, and work at Ipoh.
  • Possess excellent leadership qualities with good planning and organizing skills.
Marketing Support Executive

Responsibilities:

  • Involve in the planning, execution and comprehensive global branding and related sales & marketing activities to provide effective marketing support to business unit.
  • Manage and replenish inventory of premium items.
  • Develop and coordinate all marketing collaterals/ advertising/ product training materials or related communication activities.
  • Create designs and edit content for the production of company’s newsletter, corporate profile, brochures, flyers, advertising and promotion materials and etc.
  • Liaise with Principal / Agency on the premiums and promotional items.
  • Monitor and manage the inventory of POSM / sales and marketing materials.
  • Plan and conduct market research to identify opportunities to develop and executing brand strategy and marketing plan for increase sales.
  • Prepare and compile on marketing presentation material, reports, update database, and sales & market data.
  • Willing to travel for business related purpose, such as tradeshows.

 
Requirements:

  • Candidate must possess at least a Diploma, Bachelor’s Degree, in Business Studies / Administration / Management / Graphic Design/ Marketing or equivalent.
  • Working experience with exposure on dealing with principal on Purchase, Sales and Inventory matters is an advantage.
  • Able to initiate, plan and monitor sales & marketing activities.
  • Good communication skills and a team player.
  • Strong analytical skills with marketing information.
  • Computer skills with proficiency in MS office application.
  • Fluent in verbal and written English. Additional knowledge of Mandarin language is preferred.
  • Candidate must possess Adobe Photoshop and Illustrator skills.
  • Fresh graduates are encouraged to apply.
Operation Manager

Responsibilities:

  • To ensure that branches service KPIs are met and provide direct support to branches via phone support or emails.
  • To provide 2nd level support to escalated problematic calls.
  • To generate daily/weekly/monthly reports to measure branches performances.
  • To ensure all technical updates obtained and received from Technical Product Specialists are cascaded to Branches.
  • Compile and submit warranty / technical claims based on models assigned.
  • To conduct technical training for branches and ASP and evaluate branches TS-DPS staff’s technical skill and knowledge before and after training.

 
Requirements:

  • Diploma / Degree in Electronics / Electrical / IT or equivalent.
  • Previous experience in the field of imaging.
  • Proven mechanical / electrical / network troubleshooting ability.
  • Good written and verbal communication skills.

Store Manager

Responsibilities:

  • Day-to-Day Operations – Ensure the store operates smoothly on a daily basis.
  • Inventory Management – Oversee inventory levels, conduct regular stock checks, manage stock rotation, and handle ordering of new stock.
  • Sales Monitoring – Track sales performance, analyze sales data, and develop strategies to improve sales.
  • Merchandising – Ensure products are displayed attractively and according to company standards.
  • Hiring and Training – Recruit, hire, and train new employees. Ensure ongoing training for all staff.
  • Scheduling – Create and manage staff schedules to ensure adequate coverage.
  • Performance Management – Conduct performance reviews, provide feedback, and address performance issues.
  • Team Motivation – Foster a positive work environment, motivate staff, and resolve conflicts.
  • Customer Satisfaction – Ensure high levels of customer satisfaction through excellent service.
  • Complaint Resolution – Handle customer complaints and ensure they are resolved promptly and effectively.
  • Loyalty Programs – Manage and promote customer loyalty programs.
  • Budget Management – Prepare and manage the store’s budget.
  • Expense Control – Monitor and control expenses to maximize profitability.
  • Financial Reporting – Produce regular financial reports and analyze financial performance.
  • Promotions and Discounts – Plan and execute in-store promotions and discounts.
  • Sales Strategies – Develop and implement sales strategies to drive revenue.
  • Market Analysis – Analyze market trends and adjust store strategies accordingly.
  • Regulatory Compliance – Ensure the store complies with all relevant laws and regulations.
  • Health and Safety – Implement and enforce health and safety policies to protect staff and customers.
  • Loss Prevention – Develop and implement strategies to prevent theft and loss.
  • Record Keeping – Maintain accurate records of sales, inventory, and staff performance.
  • Reporting – Provide regular reports to upper management on store performance.
  • Goal Setting – Set and communicate store goals and objectives.
  • Long-term Planning – Develop and implement long-term strategies for growth and improvement.
  • POS Systems – Ensure the efficient operation of point-of-sale systems.
  • Software Management – Use management software for inventory, sales tracking, and scheduling.

 
Requirements:

  • Diploma / Degree in Electronics / Electrical / IT or equivalent.
  • Previous experience in the field of imaging.
  • Proven mechanical / electrical / network troubleshooting ability.
  • Good written and verbal communication skills.

Software Developer

Responsibilities:

  • Develop, enhance and maintain program in accordance with the design and its requirements.
  • Document all work in accordance with standards.
  • Contribute significantly to the development design of software and Internet applications.
  • Conduct Research and Development efforts on emerging Internet Technologies.
  • Work closely with System Analysts and users to gather systems requirements.
  • Maintain coding standard and design documents.
  • Ensure that the organization standards and processes are followed and adhered to.

 
Requirements:

  • Degree in Computer Science, Software Engineering or Information System related studies.
  • Minimum 1 year experience on Microsoft.Net and SQL Server platform.
  • Proficient in the following: ASP, VB.NET, DHTML, C#,XML Web Services and Microsoft SQL Server.
  • Knowledge on Mobile Development (Android Kotlin) will be an added advantage.
  • Experienced in any of the following areas shall be an advantage : HTML5, HTML, CSS3, CSS, jQuery, JavaScript, AJAX, Bootstrap, JSON, XML, REST.
  • Possess good understanding of Internet technology, standards, Object Oriented Methodology.
  • Possess excellent problem solving and analytical skills.
  • Good command of English is essential.
  • Able to work with minimum supervision, as well as able to contribute team development.
  • Experience in web development with RESTful web services and Python programming language.
  • Professional certification will be an added advantage.
  • Fresh graduates are encouraged to apply and will be considered for career development.
  • Work from home is applicable.

Interested candidates please fax in or post a detailed resume together with copies of certificates and a recent passport-sized photograph (n.r) to:


Human Resource And Administration Department
No. 5, Jalan Jurubina U1/18,
Seksyen U1, Hicom Glenmarie Industrial Park,
40150 Shah Alam, Selangor Darul Ehsan.

+603-55687700