Career

Responsibilities:

• Achieve monthly sales quota, and responsible for timely payment collection.
• Identify and develop new business opportunity in the local market for Toshiba Multi-Functional Photocopier.
• Organize and conduct product presentation and demonstrations to prospective customer.
• Prepare sales proposal/ quotation for submission to potential customers.
• Obtain feedback from customers and channel requests to District Sales Manager.
• Participate diligently in any promotion on campaign that may be held from time to time to achieve the desired results.

 
Requirements:

• Diploma / Degree holder in Business, Marketing, Communications, or a related field is often preferred.
• With 1 to 2 years of working experience in sales is preferred.
• Excellent communication, presentation and interpersonal skills.
• IT knowledge / background is an advantage.
• Possess drive, initiative and work commitment.
• Able to work independently and aggressively.
• Possess own transportation.
• Fresh graduates are encouraged to apply.
• Multiple locations available (Selangor, Johor, Melaka, Ipoh, Pulau Pinang, Sabah and Sarawak).

Responsibilities:

• Perform on-site installation, maintenance, repair, and user training for Multifunctional Digital Photocopier.
• Response and attend to daily field calls in specified area within a timely and efficient manner.
• Provide on-line technical support to customer, staff and branches.
• Perform any other assignment that may be given from time to time.

 
Requirements:

• Diploma / Degree in Information Technology / Electrical & Electronic / Mechanical/ IT Networking or similar discipline.
• 1-2 years of working experience in the Information Technology field.
• Ability to demonstrate and troubleshoot the product.
• Good verbal and written communication skills.
• Possess own transport and willing to travel.
• Fresh graduates are encouraged to apply as training will be provided by the Company.
• Multiple locations available (Selangor and Sarawak).

Responsibilities:

• Process consumables order and liaise with Logistics on consumables delivery matters.
• Handle call inquiries for service requests and checking of toner delivery status to ensure collection of empty toner carriage by liaising with customers and Logistics.
• Log in service calls into corporate system.
• Dispatch service calls to service representative.
• Ensure follow up, close call, and CI work orders in corporate system.
• Update current meter reading in corporate system for billing purpose and generate invoices to be sent out every month.
• Ensure completion of meter reading base every month, coordinate with technical department for problem meter cases, and submit monthly report of backlog machines and meter reading problem cases.

 
Requirements:

• Candidate must possess at least a Diploma / Bachelor’s Degree in any field.
• Good command of spoken and written English. Those who are able to speak in Mandarin are encouraged to apply.
• Applicants must be willing to work in Selangor / Penang.
• Applicants should be Malaysian citizens.
• Preferably Junior Executives specializing in Customer Service or equivalent.
• Fresh graduates are encouraged to apply.

Responsibilities:

1. Conduct Sales Training
• Design, develop, and deliver sales training programs for employees and clients.
• Ensure training materials are up-to-date and align with company objectives.
• Utilize a variety of training methodologies, including in-person, virtual, and e-learning.

 

2. Training Coordination
• Collaborate with subject matter experts and other trainers to organize training sessions.
• Schedule training sessions and coordinate logistics, including room setup, equipment, and materials.
• Track and manage the training calendar to ensure efficient resource allocation.

 

3. LMS Management
• Maintain and update the Learning Management System (LMS) with training content and records.
• Monitor and track training progress and completion through the LMS.
• Generate reports and analyze training data to assess effectiveness and identify areas for improvement.

 

4. Documentation
• Develop training documentation and materials, such as manuals, guides, and e-learning modules.
• Ensure that all training records are accurately documented, including attendance and assessment results.

 

5. Feedback and Improvement
• Collect and analyze feedback from training participants to continuously improve training programs.
• Stay current with industry trends and incorporate best practices into training methodologies.

 
Requirements:

• Diploma / Degree holder. Possess industry related experience.
• Ability to adapt training methods to various learning styles and preferences.
• Proficiency with Learning Management Systems (LMS) and training software.
• Able to interact with all levels of people confidently.
• Excellent written & communications skills.
• Fresh graduates are encouraged to apply.

Responsibilities:

1. Account Receivable Monitoring and Follow-ups
• Responsible in monitoring of assigned account receivables and follow up payments on timely manner.
• Liaising and corresponding directly with customers on payments.
• Ensure that every assigned account is followed up for payment on a timely basis.
• Update of customer data in Corporate System (Collection Module).
• Ensure payment made by customer is updated in the system on a timely manner, and assist to deliver invoices, collect and bank in cheques.

2. Provide Proper Accounting Documents for Customers

• Responsible in providing sufficient, proper and accurate accounting documents such as Account reconciliation, statement or CTC invoice in order to expedite payment.
• Ensuring invoices, notices and statements are generated, issued and/or administered on time and consistent with legislative and audit requirements.
• Minimizing customer response times by issuing reminder notices and customer statements and monitoring collection of debts in a timely manner.
• Monitoring collection of debts in a timely manner.

3. Recovery Action for Problematic AR Accounts

• To initiate fast and timely recovery action for potentially problematic accounts.
• Initiate the sending reminders, letter of demands, etc.
• Visitation to problematic accounts customers, and lodge police report for absconded customers.

 
Requirements:

• Diploma or Degree holder in Business Administration or other related disciplines
• Able to converse and write in English and Bahasa Malaysia
• Computer literate
• Proactive, reliable and result oriented
• Able to work independently
• Possess own transport as require traveling to visit customers if needed.

Responsibilities:

• To ensure that branches service KPIs are met and provide direct support to branches via phone support or emails.
• To provide 2nd level support to escalated problematic calls.
• To generate daily/weekly/monthly reports to measure branches performances.
• To ensure all technical updates obtained and received from Technical Product Specialists are cascaded to Branches.
• Compile and submit warranty / technical claims based on models assigned.
• To conduct technical training for branches and ASP and evaluate branches TS-DPS staff’s technical skill and knowledge before and after training.

 
Requirements:

• Diploma / Degree in Electronics / Electrical / IT or equivalent.
• Previous experience in the field of imaging.
• Proven mechanical / electrical / network troubleshooting ability.
• Good written and verbal communication skills.

Responsibilities:

• Day-to-Day Operations – Ensure the store operates smoothly on a daily basis.
• Inventory Management – Oversee inventory levels, conduct regular stock checks, manage stock rotation, and handle ordering of new stock.
• Sales Monitoring – Track sales performance, analyze sales data, and develop strategies to improve sales.
• Merchandising – Ensure products are displayed attractively and according to company standards.
• Hiring and Training – Recruit, hire, and train new employees. Ensure ongoing training for all staff.
• Scheduling – Create and manage staff schedules to ensure adequate coverage.
• Performance Management – Conduct performance reviews, provide feedback, and address performance issues.
• Team Motivation – Foster a positive work environment, motivate staff, and resolve conflicts.
• Customer Satisfaction – Ensure high levels of customer satisfaction through excellent service.
• Complaint Resolution – Handle customer complaints and ensure they are resolved promptly and effectively.
• Loyalty Programs – Manage and promote customer loyalty programs.
• Budget Management – Prepare and manage the store’s budget.
• Expense Control – Monitor and control expenses to maximize profitability.
• Financial Reporting – Produce regular financial reports and analyze financial performance.
• Promotions and Discounts – Plan and execute in-store promotions and discounts.
• Sales Strategies – Develop and implement sales strategies to drive revenue.
• Market Analysis – Analyze market trends and adjust store strategies accordingly.
• Regulatory Compliance – Ensure the store complies with all relevant laws and regulations.
• Health and Safety – Implement and enforce health and safety policies to protect staff and customers.
• Loss Prevention – Develop and implement strategies to prevent theft and loss.
• Record Keeping – Maintain accurate records of sales, inventory, and staff performance.
• Reporting – Provide regular reports to upper management on store performance.
• Goal Setting – Set and communicate store goals and objectives.
• Long-term Planning – Develop and implement long-term strategies for growth and improvement.
• POS Systems – Ensure the efficient operation of point-of-sale systems.
• Software Management – Use management software for inventory, sales tracking, and scheduling.

 
Requirements:

• Diploma / Degree in Electronics / Electrical / IT or equivalent.
• Previous experience in the field of imaging.
• Proven mechanical / electrical / network troubleshooting ability.
• Good written and verbal communication skills.

Responsibilities:

• Develop, enhance and maintain program in accordance with the design and its requirements.
• Document all work in accordance with standards.
• Contribute significantly to the development design of software and Internet applications.
• Conduct Research and Development efforts on emerging Internet Technologies.
• Work closely with System Analysts and users to gather systems requirements.
• Maintain coding standard and design documents.
• Ensure that the organization standards and processes are followed and adhered to.

 
Requirements:

• Degree in Computer Science, Software Engineering or Information System related studies.
• Minimum 1 year experience on Microsoft.Net and SQL Server platform.
• Proficient in the following: ASP, VB.NET, DHTML, C#,XML Web Services and Microsoft SQL Server.
• Knowledge on Mobile Development (Android Kotlin) will be an added advantage.
• Experienced in any of the following areas shall be an advantage : HTML5, HTML, CSS3, CSS, jQuery, JavaScript, AJAX, Bootstrap, JSON, XML, REST.
• Possess good understanding of Internet technology, standards, Object Oriented Methodology.
• Possess excellent problem solving and analytical skills.
• Good command of English is essential.
• Able to work with minimum supervision, as well as able to contribute team development.
• Experience in web development with RESTful web services and Python programming language.
• Professional certification will be an added advantage.
• Fresh graduates are encouraged to apply and will be considered for career development.
• Work from home is applicable.